Privacy Policy

1. Information we collect

We may collect information that you choose to provide when you email, call, or submit an enquiry, including:

• Your name and email address.
• Travel dates, number of travellers, preferred tour, and itinerary interests.
• Budget preferences, accommodation requests, accessibility needs, and other details included in your message.
• Any information needed to prepare, discuss, or manage a booking.

Our enquiry form uses your device's email application. Information is sent only when you choose to send the generated email. We may also receive basic technical records from our website host, such as IP address, browser type, requested pages, and timestamps.

2. How we use information

We use personal information to:

• Respond to enquiries and recommend suitable tours.
• Prepare quotations, itineraries, reservations, and travel arrangements.
• Communicate service updates and provide support before and during a trip.
• Operate, secure, troubleshoot, and improve the website and our services.
• Meet applicable legal, accounting, fraud-prevention, and safety obligations.

We do not sell personal information or use it for unrelated automated profiling.

3. When information may be shared

When necessary to arrange a requested trip, information may be shared with relevant hotels, guides, drivers, transport providers, activity operators, payment providers, professional advisers, or technology providers. We share only what is reasonably needed for the service, security, or legal purpose involved.

Some suppliers may operate outside Sri Lanka. Where personal data is transferred, we take reasonable steps to use appropriate safeguards and reputable providers.

4. Retention and security

We retain enquiry and booking information only for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, and comply with legal obligations. Retention periods vary according to the information and purpose.

We use reasonable administrative and technical safeguards. No email or internet system is completely secure, so please avoid sending passport, payment-card, medical, or other highly sensitive information unless we provide an appropriate method and request it.

5. Your choices and rights

Depending on applicable law, you may ask whether we process your personal data and request access, correction, deletion, restriction, or withdrawal of consent. You may also object to certain processing. We may need to verify your identity before acting on a request and may retain information where the law requires it.

Sri Lanka's Personal Data Protection Act, No. 9 of 2022, as amended, is overseen by the Data Protection Authority of Sri Lanka.

6. Cookies and external services

This website currently does not set first-party analytics or advertising cookies. It loads resources from providers such as Google Fonts and the Lucide icon service; those providers may receive technical request information and apply their own privacy practices.

Links to other websites are governed by the privacy notices of those websites.

7. Children and policy updates

Our services are intended for adults arranging travel. We do not knowingly collect personal information directly from children without appropriate involvement from a parent or guardian.

We may update this policy when our services, providers, or legal obligations change. The date at the top shows the latest revision.

8. Contact us

For privacy questions or requests, contact: